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FREQUENTLY ASKED QUESTIONS

Cant find answer? call (021-5731009) or email contact cs@implora.co.id

Has Implora's product obtained Halal certification and BPOM approval?

All Implora products have obtained Production Permits, meet CPKB standards, and are registered with BPOM and of course are Halal certified.

Is Implora product safe for pregnant or breastfeeding women?

All Implora products are safe to use by pregnant and breastfeeding mothers because their formulas are free from risky ingredients.

Is Implora product safe to use?

Yes, because all Implora products are registered with BPOM and produced following CPKB standards so that their quality and safety are guaranteed.

How to purchase Implora products?

You can get Implora products by checking out through this website or through various e-commerce platforms such as Shopee, Tokopedia, Lazada, and TikTok Shop, or by purchasing them directly at Indomaret or cosmetic stores scattered throughout Indonesia.
 

What payment methods are available?

Currently, we accept payments via bank transfer using virtual accounts, credit cards, and OVO e-wallets.

Is there a time limit for making payments?

Payment please be made within 1x24 hours. For OVO, please do it within 60 seconds. If you pass the deadline, the order will be canceled automatically.

Do I have to confirm payment?

Payment confirmation will be done automatically through the system

How long does it take to process my order?

Your order will be processed on the same day if it is placed before 16.00. If the order is placed after 16.00, the order will be processed the next day.

What delivery service is used?

Currently, we use JNE, JNT, and SiCepat delivery services

Can an order that has been placed be canceled?

Sorry, orders that have been placed cannot be canceled. Please ensure all order details are correct before finalizing the order.